Shipping Policy

*** Please refer to the Product Description of each item for an estimated delivery time in working days ***

Shipping policy

It's important to be aware that our store's order processing times are separate from the shipping times you see in the product description and at checkout. 

All orders are processed within 2 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Due to Covid-19 pandemic, there maybe potential delays due to a high volume of delayed orders or postal service problems that are outside of the control of our business.

US Shipping Rates

Free shipping for all orders in the US.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Impulse Beauty Store is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 30 days of receiving your shipping confirmation email, please contact us at support@email.com with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

Some carriers have limitations around shipping to P.O. Boxes. Please look up carrier's policy before placing an order to be sent to a P.O. box.

Refunds, returns, and exchanges

We accept returns up to 15 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at Info@ImpulseBeautyStore.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at Info@ImpulseBeautyStore.com.